Policies and Procedures

Good Hands Transport has a strict policy regarding substance abuse for both drivers and riders. The company prohibits the use of drugs or alcohol while driving or riding in an vehicle. Drivers are required to adhere to a zero-tolerance policy for drug and alcohol use, and may be subject to immediate deactivation if found to be in violation of this policy. Riders are also expected to refrain from using drugs or alcohol while using the our platform.,

Good Hands Transport has a non-discrimination policy that prohibits discrimination based on various factors such as race, color, religion, national origin, disability, sexual orientation, gender identity, age, or any other characteristic protected by applicable law. This policy applies to both drivers and riders using the Good Hands Transport platform. Good Hands Transport is committed to providing a safe and inclusive environment for all users, and any reports of discrimination are taken seriously and investigated promptly.

Passenger Authority Companies have policies in place that require periodic background checks, insurance verification and vehicle inspections for their drivers. The checks are conducted to ensure the safety and security of passengers using the platform.
It is important for our drivers to comply with these periodic checks to maintain their eligibility to drive for our platform. Failure to pass these checks can result in deactivation from the  platform.

Your safety is our top priority when it comes to passenger transport. We are committed to providing a secure and experience for all our users. Please remember to verify your driver's identity and share your trip details with a friend for added of mind. Together, we can make your trip safe and enjoyable journey for everyone.